We will contact you if there is an excessive delay with the despatch of your products. We aim to send out products within 3-5 working days after we receive an order. The total cost of your order will include a delivery charge. Delivery times will vary according to how quickly the mail service can deliver. We recommend placing your orders early at particularly busy times of year (such as Christmas) to make allowance for delivery delays. We reserve the right to decline to fullfill orders for any reason, including a product which